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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Rimini Support™: Proactive Observability Solutions

Mitigate risks before they become critical by leveraging application monitoring and health check services from the global leader of third-party enterprise software support for Oracle, SAP, VMware and more.

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Rimini Support<sup>™</sup>: Proactive Observability Solutions

Optimize systems with system monitoring services

ERP systems require constant oversight to maintain performance, which can take up critical resources that could be better spent on strategic initiatives. But when uptime and functionality are at stake, it seems unavoidable — unless you have a partner you can depend on for database and application monitoring services.

As your trusted provider of end-to-end enterprise software support, management and innovation solutions, Rimini Street is the perfect partner for your health and performance monitoring needs.

From application performance monitoring to development operations management tools, Rimini Watch has a wide range of solutions to help minimize risk and potential downtime that directly impact business operations. Our ERP experts ease the complexity and resources needed to monitor the performance and execution of thousands of processes continuously, 24/7/365.

The Rimini Watch observability suite is available as part of a Rimini Manage™, Rimini Support™ or Rimini ONE™ offering.

Gain predictability, faster resolution times and confidence in your ERP environment by choosing Rimini Watch.

Improve issue response

Improve issue response

Catch issues before they can escalate. With next-generation proactive monitoring, alerting, diagnostics and database and application health checks, you can take immediate action to help protect uptime.
Boost system performance

Boost system performance

Leverage an observability solution specifically designed by our global team of ERP experts for security and performance improvement, providing the stability needed for business-critical systems.
Streamline ERP management

Streamline ERP management

Adapt your ERP environments for change without costly manual intervention. Use proactive, automated solutions to decrease case backlogs and resolution time, freeing up your team for high-priority projects.

“As a company looking to simplify and streamline our operations, we liked that Rimini Watch runs completely on the [ECC6] layer and we didn’t have another environment that we needed to manage.”

Theresa Szoke, former Vice President of Information Technology, GE Lighting, a Savant Company
Read client story

Rimini Watch monitoring and optimization solutions

Rimini Watch breaks the mold of traditional tools and processes. Our suite of ERP application performance monitoring services, change management solutions and health checks offers guidance, real-time dashboards and customized reports, delivered by a global team of engineers who work alongside you to streamline business troubleshooting.

  • Rimini Watch™ for Applications
  • Rimini Watch™ for SAP
  • Rimini Watch™ for Change Management
  • Rimini Watch™ for Database

Implement an application health monitoring solution to continuously observe ERP application performance. Ensure administrators are alerted to issues and exceeded thresholds to reduce disruptive downtime.

  • Prevent problem recurrence through root cause analysis
  • Improve availability and reliability of business-critical systems
  • Get better business outcomes through combined tools, diagnostics and human expertise
Download datasheet

Get application performance monitoring for SAP as a managed service. Combining SAP expertise with proactive diagnostics and web-based dashboards, our comprehensive solution provides a full view of your environment.

  • Apply and manage SAP monitoring updates and changes with ease
  • Receive ongoing support of your SAP system from highly responsive ERP experts
  • Reduce the occurrence of high-severity cases for increased uptime
Download datasheet

Adopt a robust alternative to the SAP ChaRM module. Minimize the time, cost and risk involved in the application and database change management process with automated workflows, built-in checks and more.

  • Ensure your IT team meets critical compliance requirements
  • Prevent unscheduled SAP system downtime during changes
  • Increase transparency through 360° documentation, including audit trails
Download datasheet

Increase database availability by identifying and resolving issues faster. With monitoring as an end-to-end managed service, you can enhance the performance of your ERP and open-source database environments.

  • Improve decision-making with customized dashboard reporting
  • Leverage historical data for trending and capacity planning
  • Implement with minimal impact on hardware resources
Download datasheet

Expert monitoring for enterprise investments

Oracle
Oracle E-Business Suite
Hyperion
JD Edwards
Oracle Database
Siebel
IBM
Db2 Database
Microsoft
SQL Server Database
SAP
HANA Database
Sybase

Applying the deep work model with Rimini Watch™

Is your team’s time taken up by “shallow work” that doesn’t contribute to your business objectives? Discover how Rimini Street’s observability and monitoring solution can increase technology productivity to support innovation and growth.

Read blog

Additional resources

A CIO’s Guide to Winning in a Volatile Market
Blog
A CIO’s Guide to Winning in a Volatile Market
Joe Locandro
Joe Locandro
EVP & Global Chief Information Officer
5 min read

Volatility. It’s here to stay for the next unforeseen number of years, so get comfortable with the uncomfortable. While some may argue that planning in today’s market is impossible to do, the most effective way to navigate and win is to take a pragmatic approach to investments, risk management and workforce planning.   As a seasoned […]

Read Blog
Unified Support Services for Enterprise Software
Brochure
Unified Support Services for Enterprise Software

Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.

Read Brochure
Rimini Watch™ for Applications
Datasheet
Rimini Watch™ for Applications
Read Datasheet
Unleash Your IT Potential with Rimini ONE™ All-in-One Support and Services
Blog
Unleash Your IT Potential with Rimini ONE™ All-in-One Support and Services
Rimini Street Staff
3 min read

In today’s competitive business landscape, organizations rely heavily on their enterprise software systems to drive productivity and enable growth. However, some vendors provide only limited levels of support for existing versions. As a result, many companies find themselves struggling to: keep up with the associated costs and complexities of maintaining their software investments source high-quality […]

Read Blog
Rimini Watch™ for Change Management
Datasheet
Rimini Watch™ for Change Management
Read Datasheet
IT Hero: Systems Administrator
Blog
IT Hero: Systems Administrator
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

The systems administrator’s job is Nonstop As a lead systems administrator with Rimini Street, Dustin Jaeger, is part of an infrastructure team that serves internal customers almost exclusively. Its job is to ensure business continuity every second of every day, especially in case of a disaster. The team’s buzzword is “high availability” as represented by […]

Read Blog
Retail Enterprise Software Unified Support Services
Brochure
Retail Enterprise Software Unified Support Services
Read Brochure
Database Health Best Practices: How to Identify and Prevent Disruptive Database Issues Proactively
Webinar
Database Health Best Practices: How to Identify and Prevent Disruptive Database Issues Proactively

Watch this webinar to learn more about Rimini Street Database Health Check as a proactive service to track and identify potentially disruptive database platform performance issues before they can negatively impact business operations.

Watch Webinar
Rimini Street Database Health Check
Datasheet
Rimini Street Database Health Check

Proactive database health assessments

Read Datasheet

Gain confidence in your critical systems

Contact Rimini Street today to discover how database and application performance monitoring services can help ensure your critical systems are running smoothly, so you can focus on core IT transformation projects.

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